These procedures outline the daily routines, responsibilities, and expectations across all Whitten Hardware locations. Use this section to ensure consistency, efficiency, and quality in store operations.
How to respond in case of fire, power outage, theft, injury, or other emergencies.
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Fire and Evacuation Plan
First Aid and Incident Reporting
Emergency Contact Protocols
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Day-to-day responsibilities around staff management, onboarding, and HR-related store functions.
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Staff Scheduling and Shift Management
Training and Onboarding New Employees
Employee Discipline and Corrective Action
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How to maintain accurate inventory levels, handle restocks, and perform cycle counts.
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Inventory Management and Restocking
Receiving Shipments and Stock-In Protocol
Out-of-Stock Escalation Process
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Protecting store assets through proper handling of transactions, reconciliation, and deposits.
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Cash Register Reconciliation Procedure
Handling Daily Sales Reports and Reconciliation
Cash Drawer & Safe Procedures
Bank Deposit Process
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Procedures for smooth operation of the register and systems.
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