This section covers the day-to-day procedures for managing store staff — from scheduling shifts to onboarding new hires and handling corrective actions. These practices help ensure fair, consistent, and organized operations across all locations.

📅 Staff Scheduling and Shift Management

Procedures for creating schedules, handling shift changes, and ensuring coverage.

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Staff Scheduling and Shift Management

📝 Includes:

• Weekly scheduling expectations
• Shift swap or coverage request process
• Attendance tracking and tardiness guidelines
• Tools used for schedule distribution (e.g., printed, online)

🎓 Training and Onboarding New Employees

Guidelines to help new hires get up to speed and ensure every employee receives consistent, hands-on training.

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Training and Onboarding New Employees

📝 Includes:

• Day 1 orientation tasks
• Department-specific training timelines
• Use of the New Hire Checklist and Training Tracker
• Manager responsibilities during onboarding