This section houses all training guides, videos, and resources to help Whitten Hardware team members grow their skills and confidently serve customers. From onboarding to product knowledge, this page will grow as we expand our training programs.

🏪 Store Operations Training (Future Section)

Training for daily tasks across store functions. (Coming soon)

• Opening/Closing Procedures
• POS System Walkthrough
• Cleaning & Safety Expectations
• Handling Deliveries and Inventory

🧑‍🔧 Product Knowledge & Sales Skills (Future Section)

Tools to help team members better assist customers with purchases and project needs. (Coming soon)

• Paint Matching & Mixing Basics
• Fasteners & Hardware Sizing
• Tools & Power Tool Recommendations
• Seasonal Selling (Lawn, Garden, Winter Prep)

🧰 Customer Service Essentials (Future Section)

Foundations for delivering friendly, helpful, and reliable service.

• Greeting Customers & Asking the Right Questions