This page outlines what to do in the event of an injury or medical situation involving an employee or customer. All team members are expected to act quickly, calmly, and follow reporting procedures exactly.

🧰 First Aid Kit Location & Access

• First aid kits are located at:
  • Breakroom (main kit)
  • Customer Service Counter
  • Stockroom/Back Office
• Kits must remain fully stocked and accessible at all times. Notify the Store Manager immediately if supplies are low or missing.

🚨 Responding to Common Injuries

Use the first aid kit only if you are comfortable providing basic assistance. Otherwise, contact a manager.

🩸 Minor Cuts or Scrapes

1. Wash hands before assisting (use gloves).
2. Clean wound with antiseptic and apply a bandage.
3. Offer the customer/employee time to sit or rest if needed.
4. Report the incident immediately.

🔥 Minor Burns (non-chemical)

1. Cool the area with clean, cool water.
2. Cover with a sterile, non-adhesive bandage.
3. Do not apply ice, ointments, or creams.
4. Inform a supervisor and complete a report.

🤕 Slips, Trips, or Falls